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Terms & Conditions
Terms & Conditions: CONFIRMATION OF REGISTRATION Your registration confirmation will be emailed to the contact who made the original booking unless otherwise specified. If you have not received your confirmation within 48 hours of registering, please contact us at info@redharbour.org to confirm your booking. Red Harbour cannot be held responsible for the non-arrival of delegate registration information. PAYMENT The conference booking form constitutes a legally binding agreement. Payment should be received, in full, within 14 days of the invoice date. If your organisation operates a purchase order system, please ensure this is clearly stated and provided at the time of booking. All delegate bookings must be paid prior to the date of the conference. Red Harbour reserves the right to refuse entry to the event for delegate bookings which remain unpaid by the event date. CANCELLATIONS / SUBSTITUTIONS/REFUNDS For those delegates whose situation changes and they are unable to attend, a substitute delegate may be registered with us at any time for no additional charge. Simply email us at info@redharbour.org referencing: • Title of conference • Name of original delegate • Full name, job title, organisation and contact email address/contact number of replacement attendee A confirmation that your substitution has been accepted will be sent to you within 24 hours. Alternatively, if no substitute attendee is available, a credit note will be provided for the delegate to attend a future Red Harbour event of their choice. No time limit is applied to the use of the credit note. Should neither option be acceptable, a refund will be given for cancellations confirmed in writing, up to 21 days prior to the event, less an administration charge of 25%. We regret that no refunds can be offered for cancellations made less than 14 days before the event or for delegates who fail to attend on the day. Should Red Harbour postpone or reschedule an event, the booked delegates place will automatically be transferred to the new data and the delegate will be kept informed of all changes. Should the new date be unsuitable for any reason, the delegate can propose a substitute attendee in their place or a credit note for a future Red Harbour event will be provided if this is not acceptable. In the unlikely event that Red Harbour should cancel an event, a full refund will be made to the billing contact/organisation as appropriate within 30 days of notification of event cancellation. EVENT CONTENT Red Harbour will make every attempt to provide the programme as advertised. However, in the event of speakers being unable to attend, or any other circumstances beyond our control, we reserve the right to alter the programme and other particulars as appropriate. The actions and views expressed by speakers and delegates at our events cannot in any way be attributed to Red Harbour. ONLINE CONTENT The content and structure of the website is protected by copyright and all rights are reserved. The information on this site has been produced in good faith but is for general informational purposes only – it should not be interpreted as instructional. It should not be relied on for any specific purpose and no representation or guarantee is given as regards its accuracy or completeness. Articles, entries and other submissions from contributors on the site are the personal views or opinions of the contributor(s) and do not reflect the opinions or views of, are not endorsed by, and cannot in any way be attributed to Red Harbour. As such, we shall not take responsibility for any impact or offence caused by this content. No representation or guarantee is given that the site is free from cyber infection. Neither Red Harbour, nor its employees, shall be liable for any loss, damage or expense as a result of any access to or use of this site or any site linked to it.